I am trying to post the costs for a container but the accruals are wrong, they are all rounded for some reason
Take a look in the Tools, System Table, Currency. The currency table had both USD and CAD set to only allow up to 2 decimal places. On documents, that is fine, but this setting is for within VISCO, to know when the system should round. You need to go to the System Table, Currency and Read more
It seems that VISCO is posting Credit Memos to our Accounts Receivable Account. It should go to the same account as Invoice. These Credit Memos are being issued as new Invoices under Finance/Invoicing. They are not Sales Returns.
You need to check the GL Accounts Receivable Account and Invoice Account codes in VISCO. Also make sure your integrated accounting system has the exact same GL codes as VISCO. In VISCO, go to Tools, Accounting Administration to check the codes
How can I see how much of a specific product I have in inventory?
Inventory Inventory Management Select product (scan and select the product from the list) Proceed A list of inventory is displayed, including the warehouse Select ‘Packing List’ on the far left to view the packing list Select ‘Analysis’ to view Summary, Accruals, Costs etc Back to exit
How can I zero the value of old inventory in VISCO without actually writing it out of the system? I need to keep the piece count in the system, but at a zero value. This is needed for year end
Enter in a cost of $0 (Cost Type: material) for the full QTY of material associated with the Venture(s). If it won’t accept $0.00, enter in $.01 that will wipe out the accrual completely without affecting quantity if you are looking to write off inventory values
How do I make a package type the default? E.g. How do I make 25kg bags the default package type?
Go to Tools System tables Package type Put a space in front of 25kg bag. The list is sorted alphabetically, so the entry with the space will be at top (default)
How do I add a warehouse?
From Home Page, select Logistics Select Warehouses (Logistics Elements, on left of screen) Select Add New Enter the code (this can be the warehouse name) Proceed Enter the remaining warehouse information such as address and contact person(s) Update (foot of screen)
I had made physical inventory adjustments on items because the warehouse receipt did not match the original packing list. Now I cannot allocate these items, what happened to the adjusted inventory?
This inventory is flagged as Quantity Review Pending (QRP). QRP is a safety process which requires all quantity changes to be approved before the inventory can be allocated. (You are able to see the ‘flag’ in inventory adjustments if you look up the products) To approve the changes: Inventory Menu Quantity Review Pending Select the Read more
How do I do a Warehouse Transfer? I received some items into the wrong warehouse
To start a warehouse transfer: Inventory Menu Start Warehouse transfer Select your venture Select the item on the left (radio button) Select the ‘to’ warehouse at top Proceed Then select the quantity you want to transfer (partial or full) The click ‘transfer’ on the left Then done To end the transfer: Inventory Menu Receive a Read more
I credited an invoice because I thought the customer had refused the product. I now know that the customer took the product and needs to pay. How do I reinstate the invoice so the customer can pay?
You can’t actually ‘reinstate’ the invoice since it’s been credited already. There are two ways to invoice the customer depending on how you did the credit. Assuming a ‘sales return’ was done to credit the initial invoice: You now add another shipment to the SO (to replace the ‘refused product’ that was returned) Then allocate Read more
I am using VISCO web service, can I connect to VISCO from outside the office?
Yes, you can connect from anywhere if you have access to the internet. You will type in the URL address, and log in as you normally would from any machine with internet access.