Sales Returns in VISCO are done through the “Finance” menu under the A/R section. When a portion of a shipment (or the entire shipment) is returned it is sent directly back to the warehouse it came from and inventory qty and valuation reflects that change. Meanwhile, a credit memo is created automatically and will appear amongst the list of Invoices in the Invoice section of the system.
Purchase Returns (shipping goods back to the original vendor) can be done and this removes the estimated costs, however you cannot return goods that have any outstanding actual costs in the system
