Whilst in VISCO, I see a white screen that will not go away, how can I fix this?
In Google, disable the Google ChromeFrame and Google Side Bar
How can I raise a credit note?
If it is inventory based, do a Sales Return for the goods, and the credit memo is created automatically. When creating a new invoice using the “Add a Memo Invoice” link from the invoice menu, there are two options, customer and shipment Customer will allow you to create a Credit/debit memo but will only pull […]
How can I add a miscellaneous charge e.g. freight to an invoice?
The miscellaneous charge is added to a existing invoice: Finances Invoicing Invoice Maintenance (select the invoice) On the Invoice Misc. Charges Tab: Select Add Miscellaneous charge. Select the Misc Charge type, enter a description and enter the miscellaneous charge amount (e.g. 100) Select the Venture Details Tab Enter the miscellaneous charge amount (e.g. 100) in […]
How can I add a new miscellaneous charge type?
The miscellaneous charge types are added in the System Tables: Tools (top left of VIS Menu Bar) Master Tables Maintenance System Tables Edit the ‘Invoice Miscellaneous Charge Type’ Add Miscellaneous Charge Enter the Charge Type and select Update Select Done to save your changes
I need to send three invoices in the same email to a customer how do I do this? I have a network installation (not webservice)
On the server, go to the folder …/visdocumentsandimages/deliveries. The ‘Deliveries’ folder contains the Sales Invoice documents. You can attach them to your email message in the usual way
I need to void an Invoice which is posted. It is a memo invoice whose cost was entered against a venture. The invoice is for testing fees, so there really aren’t goods to return to the warehouse, how do I void the invoice?
Take a look at the invoice and see how you entered it, do it the exact same way with a negative amount. If you look at the original invoice at the top you will see one of two things Memo invoice (customer) or (shipment). If it is (customer) note the misc charge used, the amount […]
When I try to apply a cost to a venture, I cannot see the venture in the scan. Where is it?
Using Venture Explorer, check the status of the venture to see if it is closed (meaning the goods have been sold to a customer). In Cost Entry there is a check box for “Include Closed Ventures” – if you check the box, the Venture will show up in the scan for selection
Which accounts do the miscellaneous charges post to?
A miscellaneous charge (added to invoices) will post to the specified account in the GL account listed under Tools, Accounting Administration, invoice Misc Charge Types. Miscellaneous charges are specified by you when the accounting integration is setup
What is a miscellaneous charge?
A miscellaneous charge is an additional charge (added to your customer’s invoice) for items/services pertaining to a sale. E.g. Additional manufacturing cost such as tooling, additional freight charge, etc.
