Which GL account do memo invoices post?
Memo invoices, whether they are credit, debit or sales returns will post to the default account specified in the GL, unless there is a miscellaneous charge added, and then that charge amount will go to the specified account
What is a sales invoice?
A sales invoice is automatically generated when product is delivered to a customer. In VISCO, selecting ‘ship and invoice’ on the Delivery will generate a sales invoice for that customer based on the sale order releases (shipments) on the delivery
What is a Memo Invoice?
This is an invoice that is not a sales invoice. A memo invoice can be used to issue a credit, a debit, make a correction or for a sales return
How does VISCO handle returns to the vendor for damaged/warranty product?
Sales Returns in VISCO are done through the “Finance” menu under the A/R section. When a portion of a shipment (or the entire shipment) is returned it is sent directly back to the warehouse it came from and inventory qty and valuation reflects that change. Meanwhile, a credit memo is created automatically and will appear […]
We entered a voucher with the wrong vendor. It was posted to our accounting system. I need to cancel that voucher and re-enter to the right vendor. What to do?
In VISCO, create a negative voucher (against the mistaken vendor), apply it to the container, post it into your accounting system and both systems will show 0 cost for the (mistaken) vendor. Then enter the actual invoice again with the correct vendor in VISCO and post to your accounting system
I need to enter some vouchers for the previous month can I change the system date back to last month and cause no harm? Then can I change it back to this month?
Yes, you can change the allowed dates to the previous month and that will of course affect that month’s balance. Make sure anyone who is doing In Transits, Warehouse Receipts or Invoices know that you are doing this and should either Not do those things to be safe (or) Be extra careful to enter in […]
When I try to post a batch, I get an error “Error posting venture cost batch: Could not add bill to QB. There is an invalid reference to QB account “
This is caused when there is a cost type setup in VISCO that is not in QB so one or more of the vouchers in the batch did not post to QB. You need to setup the cost type in QB and post the voucher(s) again. Check which vouchers posted to QB before posting the […]
On an Invoice, the unit of measure is incorrect, is there a way to change it?
You have 2 options depending on whether the invoice is pending or posted. If posted, you need to do a Sales Return. Then change the unit of measure in the Sales Order and repeat the delivery/invoice process If Pending, use the Cancel invoice function, and it will put the goods back to released to logistics […]
I’m having problems to showing the ‘Bill To’ address information on the Invoice
In Invoice maintenance – scroll all the way to the bottom on the header information tab. There is the sold to address, ship to address and under the sold to is the ‘bill to’ address. This is the address you need to edit
What does the message when posting an invoice “vendor not found” mean?
The integration with your accounting system is not working make sure the accounting system is running and a user is logged in. (The first thing the integration tries to do is connect to vendors)
