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Shirley’s Blog – What Does a VISCO Customer Look Like?

Shirley’s Blog – What Does a VISCO Customer Look Like?

  1.  It is a Small Importer who receives one to ten containers per month.  They buy VISCO and pay a rather small monthly fee for Web Hosting and an annual Maintenance & Support fee to use the software.  They tend to model their business to the constraints and identifiers used in the software.  They integrate their QuickBooks with VISCO and have a very successful business that tracks their inventory, helps them to determine their landed costs and generates Sales Orders and Purchase Orders.  All invoicing to their customers is handled by the integration with QuickBooks.
  2. It is a Small to Mid-Sized Importer who receives 10 to 50 containers per month.  They generally choose the economical monthly fee for Web Hosting along with an annual Maintenance & Support fee to use the software.  They have some specific requirements for their business reporting and their business practice, so they request customizations to VISCO to meet their needs.  This may involve some new VISCO Reports, new Alerts, new labeling and new scans.  Again, they probably find that an integration with QuickBooks and VISCO will work for their accounting.
  3. It is a Mid-Sized Importer who receives multiple containers (50 to 1,000) per month and may have multiple subsidiary companies throughout the world.  They like all of the up to the minute information and web access that VISCO can provide.  They want a local network install of the software, so they purchase licenses for each user and generally have an in-house IT department.  They also agree to an annual Maintenance & Support fee based on the number of users.  Because VISCO has the capability to be customized with just a few constraints, this importer can have software that specifically suits the needs and practices of their company.  They don’t need to change the way that they do business, rather, they can have changes made to VISCO so that it will seamlessly give them the information they require regarding their shipment tracking, inventory, buying and costing of goods.  In the end, it will integrate with whatever accounting software they currently use and be much more cost effective than starting from scratch with a completely customized importing program.
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