I am using VISCO network service, can I connect to VISCO from outside the office?
Yes, you can connect from anywhere if you have access to the internet. There are two options: You can use remote connection software to login to your office server, you will then be able to login to VISCO If you chose to use your machine as a “web server” to allow external access to […]
I am using VISCO network service, when I am working out of the office, the VISCO documents are blank
This is an internal security issue related to you accessing the documents externally. You need to contact your Network/Server Administrator.
What is a ‘Container Delivery Order’?
This is a delivery order for the onward transportation of goods from port of arrival to the warehouse or customer. By default, it is a ‘warehouse release’ document. The default document can be customized to your needs, contact support@ventureinformationsystem.com for more information. To generate a container delivery order: Logistics Container maintenance Scan for the container number, select […]
What is a ‘Container Instruction Sheet’?
This is given to your Broker when your goods clear customs. When the document is generated, a second document is also generated called a ‘Distribution List’ The distribution list is used as follows: In the event you have a contact name, number and email address added in the Custom Broker record, the information would appear […]
I have some Deliveries without Releases, can they be deleted?
Any Delivery without a Release has no purpose and can be deleted. (In VISCO, a ‘Delivery’ is a delivery to a customer and a ‘Release’ is a Sales Order shipment, part of a Delivery)
I received inbound shipments. I want to add them to an Outbound (customer) Delivery but I cannot see them in Create Delivery
Check whether the incoming shipments are Allocated, once they are Allocated and Released To Logistics, they will show up in Delivery
I have one Purchase Order, can the shipments be added to different Containers?
Yes – During the Create Container process, individual PO shipments are selected from a list and added to the container, if shipments from the same PO have different ETD/ETA they may be added to a different Container
What does this message mean “Exchange Rate required for USD”? I received the message when I put a container in transit.
Check the exchange rate for the PO shipment, if the exchange rate is 0, update it to show the correct exchange rate. Then you will be able to put the container in transit
What does this message mean “”No venture(s) found for matching to sales order shipment”? I received this message when I was in Logistics, Final Match, selecting an Open Sales Order to match against a PO shipment (venture)
Use Venture Explorer to check the status of the PO shipment. The inbound PO shipment (venture) must be either at source, in transit or received into a warehouse in order to be Final Matched against an open sales order
How are GL accounts setup in VISCO?
In VISCO, GL accounts are setup in Tools, Accounting Administration, Cost Type Code Maintenance and Invoice Miscellaneous Charge Type Maintenance. GL account names in VISCO and the integrated accounting system must match exactly in order for costs to be posted correctly
