I accidentally put 2009 instead of 2010 for this invoice date, can I change it? The invoice has been posted
After it has been posted, there is no way in VISCO to change it. As a courtesy, the VISCO support team can change it in the DB. You will need to change it manually in your accounting system. In the VISCO System Tables, there is an option called Accounting Allowed dates. We recommend you modify […]
In Invoice Maintenance When creating a deposit invoice I get this message “Invoice amount does not equal venture material amount. Invoice total does not equal venture details”. What does it mean?
The message means, for the Invoice Misc. Charge type you have selected, you must enter the same amount in the Venture Details Tab. However, If you do not have an associated Venture or PO yet (because this is a deposit invoice), it would make sense that you can not do this. If this is the […]
On an SO, I need to invoice only the first three lines, how do I do this?
In Inventory Allocation, for the first 3 lines the Action Column is ‘Release to Logistics’. If you select Proceed, the three lines will be released you can add them to a delivery and ship/invoice The other line has ‘none available’ (meaning there is no inventory available) so for this line, the Action Column displays ‘Do […]
What does the Error when posting “Error Posting Venture Cost Batch :Exception from HRESULT: … at..” mean?
The integration with your accounting system is not working make sure the accounting system is running and a user is logged in
What does the message when posting an invoice “vendor not found” mean?
The integration with your accounting system is not working make sure the accounting system is running and a user is logged in. (The first thing the integration tries to do is connect to vendors)
I’m having problems to showing the ‘Bill To’ address information on the Invoice
In Invoice maintenance – scroll all the way to the bottom on the header information tab. There is the sold to address, ship to address and under the sold to is the ‘bill to’ address. This is the address you need to edit
When I try to post a batch, I get an error “Error posting venture cost batch: Could not add bill to QB. There is an invalid reference to QB account “
This is caused when there is a cost type setup in VISCO that is not in QB so one or more of the vouchers in the batch did not post to QB. You need to setup the cost type in QB and post the voucher(s) again. Check which vouchers posted to QB before posting the […]
I need to enter some vouchers for the previous month can I change the system date back to last month and cause no harm? Then can I change it back to this month?
Yes, you can change the allowed dates to the previous month and that will of course affect that month’s balance. Make sure anyone who is doing In Transits, Warehouse Receipts or Invoices know that you are doing this and should either Not do those things to be safe (or) Be extra careful to enter in […]
We entered a voucher with the wrong vendor. It was posted to our accounting system. I need to cancel that voucher and re-enter to the right vendor. What to do?
In VISCO, create a negative voucher (against the mistaken vendor), apply it to the container, post it into your accounting system and both systems will show 0 cost for the (mistaken) vendor. Then enter the actual invoice again with the correct vendor in VISCO and post to your accounting system
How does VISCO handle returns to the vendor for damaged/warranty product?
Sales Returns in VISCO are done through the “Finance” menu under the A/R section. When a portion of a shipment (or the entire shipment) is returned it is sent directly back to the warehouse it came from and inventory qty and valuation reflects that change. Meanwhile, a credit memo is created automatically and will appear […]
