How to Enter A New Payment Term
Go to Tools/Master Tables Maintenance/System Tables. Choose SO or PO Payment Terms Add your new payment term.
It seems that VISCO is posting Credit Memos to our Accounts Receivable Account. It should go to the same account as Invoice. These Credit Memos are being issued as new Invoices under Finance/Invoicing. They are not Sales Returns.
You need to check the GL Accounts Receivable Account and Invoice Account codes in VISCO. Also make sure your integrated accounting system has the exact same GL codes as VISCO. In VISCO, go to Tools, Accounting Administration to check the codes
On an invoice the billing information needs to be modified slightly, I need to change the billing address
To change the Billing Information on the Invoice…. in Invoice Maintenance, the first tab, Scroll all the way to the bottom. You have the sold to, ship to and bill to addresses that you can modify. These changes will reflect on the invoice document
I am trying to post the costs for a container but the accruals are wrong, they are all rounded for some reason
Take a look in the Tools, System Table, Currency. The currency table had both USD and CAD set to only allow up to 2 decimal places. On documents, that is fine, but this setting is for within VISCO, to know when the system should round. You need to go to the System Table, Currency and […]
I need to enter some vouchers for the previous month can I change the system date back to last month and cause no harm? Then can I change it back to this month?
Yes, you can change the allowed dates to the previous month and that will of course affect that month’s balance. Make sure anyone who is doing In Transits, Warehouse Receipts or Invoices know that you are doing this and should either Not do those things to be safe (or) Be extra careful to enter in […]
When I try to post a batch, I get an error “Error posting venture cost batch: Could not add bill to QB. There is an invalid reference to QB account “
This is caused when there is a cost type setup in VISCO that is not in QB so one or more of the vouchers in the batch did not post to QB. You need to setup the cost type in QB and post the voucher(s) again. Check which vouchers posted to QB before posting the […]
On an Invoice, the unit of measure is incorrect, is there a way to change it?
You have 2 options depending on whether the invoice is pending or posted. If posted, you need to do a Sales Return. Then change the unit of measure in the Sales Order and repeat the delivery/invoice process If Pending, use the Cancel invoice function, and it will put the goods back to released to logistics […]
I’m having problems to showing the ‘Bill To’ address information on the Invoice
In Invoice maintenance – scroll all the way to the bottom on the header information tab. There is the sold to address, ship to address and under the sold to is the ‘bill to’ address. This is the address you need to edit
What does the message when posting an invoice “vendor not found” mean?
The integration with your accounting system is not working make sure the accounting system is running and a user is logged in. (The first thing the integration tries to do is connect to vendors)
What does the Error when posting “Error Posting Venture Cost Batch :Exception from HRESULT: … at..” mean?
The integration with your accounting system is not working make sure the accounting system is running and a user is logged in