Did you know? Contact Groups

Team

Did you know that you can set up different groups for contacts in VISCO? For every contact you enter into the system, you have the ability to assign a contact group. This customizable list allows you to create different labels. So for example, if you wanted the ability to send bill of lading documents to […]

The Power of Using Accruals to Estimate Landed Costs

business

Accruals in Visco are an estimated cost, usually applied to a Purchase Order, Container or Bill of Lading, that acts as a place holder for costs that will be applied once an invoice is received from a vendor. Something like a Storage Charge can be applied as a line item on a Purchase Order. Or […]

How One Company Manages Appropriate Stock Levels by Warehouse

High level Rack

In Visco, users have the ability to track inventory across multiple warehouses. By default, VISCO allows the user to establish a re-order point at the product level which applies to total stock level. Some customers need to have different reorder points set at each warehouse because usage rates will vary from one warehouse to the […]

How an importer gets automatic container status updates in their ERP software

Shopping

In Visco you can track the status and shipping dates on all containers manually or through the integration that we offer with Marine Traffic. Using the Marine Traffic integration means that you can turn on tracking per container and the status and container information will be updated. This is extremely beneficial to our customers because […]

Using Alerts to Solve Unique Problems-Part 3

Marketing

Using alerts to solve unique problems-Part 3   The third case study in the Alerts series is based on a US Chemical Importing business that wanted to be able to track when shipments were put into transit in order to know when items needed to be paid for in order to receive the goods at […]

Using Alerts to Solve Unique Problems-Part 2

Marketing

The second case study in the alerts series is based on a Chemical Importer with global offices through Europe, Asia and Africa.  They came to us looking for a way for their separate offices to communicate as they are all doing separate tasks in the system. For example, the sales staff in Europe are creating […]

Using Alerts to Solve Unique Problems-Part 1

email

In this series of blog posts we are going to discuss how VISCO has helped three businesses find solutions to three very different problems using the ‘Alerts’ feature. ‘Alerts’ in VISCO come standard with every install. Some of the most universally appreciated “Out Of Box” alerts include: Inventory that is low in stock Containers that […]

Credit Limit Handling in VISCO

Credit Limit Handling in VISCO

One of the questions that I receive most often is what options are available to help manage customer credit limits in VISCO.  This is one of the more flexible areas of the system with lots of options available:   Integration with QuickBooks-For the credit limits to have any use, we need to know the open balance […]