What Happens if your Software Guys gets Hit by a Bus?

Car accident

Since the Seventies and Eighties, importing companies have been disappointed with the options available to them for Enterprise software applications.  Because of the unique challenges that importing presents, very few “off the shelf” enterprise systems will satisfy their requirements.  As a result, many of these companies decided to do it themselves and turned to programming […]

GES uses Microsoft CRM as Sales Tool Integrated with VISCO

Microsoft Building

Graphite Electrode importer and distributor GES, from Birmingham, AL was looking for a tool that would allow their rapidly expanding company to more accurately forecast sales and service customers.  After researching several possible solutions, the team decided on Microsoft CRM because of the depth of the application and the ability to easily customize it to […]

Why Spreadsheets Destroy Importing Companies

Hands on keyboard

No one will debate that Microsoft Excel has been one of the easiest to use and most effective tools for small importing businesses to keep information in the last 20 years. However, because this tool is so easy to use, many importing companies lean too heavily on spreadsheets as their primary system for keeping track of shipments, […]

5 Advantages of Using Industry Specific Software

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In shopping for software there are three main types of software that most companies will consider: Custom solutions General ERP Industry specific solutions Each of these options has its pluses and minuses, but the focus of this article is on the benefits of using industry specific software. 1:   Benefit from the fact that your competitors […]

How to Forecast Inventory for an Importer

Financial

When it takes 90 days to get a product to your customer, you need to plan ahead.   This is a reality for most companies buying a product from overseas that  needs to be manufactured, loaded, shipped via Ocean, unloaded, trucked to warehouse, stored and then shipped out to the customer.  The challenge is that many customers […]

Did You Know that You can Attach Email Strings in VISCO?

email

One of the most rewarding moments that we have here is when a customer teaches us a new way to use and benefit from the system.  That was the case recently when Erin was working with a customer and noticed that he was attaching email strings from Outlook into the customer record (Documents and images) […]

Shirley’s Blog – What Does a VISCO Customer Look Like?

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 It is a Small Importer who receives one to ten containers per month.  They buy VISCO and pay a rather small monthly fee for Web Hosting and an annual Maintenance & Support fee to use the software.  They tend to model their business to the constraints and identifiers used in the software.  They integrate their […]

Kitting aka Job Builder in VISCO

Two Systems Concern

Using Excel’s easy to use interface, we have created and successfully delivered a new tool allowing our customers to build one product from many (also known as Kitting or Light Manufacturing) within VISCO. The Workbook actually draws from available inventory ventures from a selected warehouse and allows for the creation of a new product from […]