Customer Relationship Management in VISCO

asian indian male white collar worker with disability

Many of our customers come from using spreadsheets to manage their customer data, promotions, samples, specification requests, quotes and then the follow up of each. In VISCO we have created a module for CRM, so that everything is in one place, visible to everyone with permissions within the company and trackable. VISCO CRM has 3 […]

Automatic Container Tracking

Automatic Container Tracking

VISCO now offers automatic container tracking service so customers have visibility on where their containers are from the moment they leave the supplier to the moment they are delivered to the warehouse or to the customer.  The live container tracking service includes ocean, and rail, giving users real time updates on the status of the […]

What does the VISCO Sales mobile app do?

Mobile Phone

Using the VISCO Mobile application your team is able to enter and view quotes, sales, orders, purchase orders, check inventory, view customer information and much more right from their mobile phone or tablet. Inventory Lookup   The inventory module allows for users to view Inventory, default sales prices, and quantities that are available right from […]

Inventory Flow Report

Financial

The Inventory Flow Report assists our customers with completing warehouse reconciliation. Here is a brief overview of its function: The user sets a date range to run the report. For the example below we used 6/1/2021 – 6/30/2021 in order to reconcile inventory for the month of June. There are filters to view inventory from […]

Integration with TrueCommerce EDI

Shopping

True Commerce is an EDI (Electronic Data Interchange system) used by many companies to send orders to their vendors. Some of the companies that True Commerce works with are Amazon, Walmart and Target which require use of this program to fulfill their orders. These companies use True Commerce to send and validate purchase orders à […]

Uploading Data in Bulk

server room

All new customers now have the option of uploading data in bulk.  There are three bulk upload tools available out of box and then we do custom upload tools for customers with specific requirements. Out of Box Upload tools: Products-You can grab lists of products from customers of from suppliers and upload them using an […]

Using Alerts to Solve Unique Problems-Part 1

email

In this series of blog posts we are going to discuss how VISCO has helped three businesses find solutions to three very different problems using the ‘Alerts’ feature. ‘Alerts’ in VISCO come standard with every install. Some of the most universally appreciated “Out Of Box” alerts include: Inventory that is low in stock Containers that […]

Using Alerts to Solve Unique Problems-Part 2

Marketing

The second case study in the alerts series is based on a Chemical Importer with global offices through Europe, Asia and Africa.  They came to us looking for a way for their separate offices to communicate as they are all doing separate tasks in the system. For example, the sales staff in Europe are creating […]

Using Alerts to Solve Unique Problems-Part 3

Marketing

Using alerts to solve unique problems-Part 3   The third case study in the Alerts series is based on a US Chemical Importing business that wanted to be able to track when shipments were put into transit in order to know when items needed to be paid for in order to receive the goods at […]