Using VISCO in China

China and Usa

Many VISCO customers will have offices in China or will work with third party sourcing agents in China.  In addition, when traveling through China users will regularly want to check inventory levels, check order history or the status of existing orders. A common complaint that we receive is that when the application is hosted in the […]

Ten most useful VISCO Reports survey results

checklist

Do you ever wonder if your company is using VISCO to it’s full potential? Based on some prompting from an active customer, we decided to poll the existing user base to find out what reports users find most valuable and useful and pass this information along. Although there were a lot of answers for very […]

10 Simple Ways to Get More value out of VISCO

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One of the things I wish we did more of is to let our customers know what other customers are doing to get value out of the system.  Below is a list of 10 recent projects that  could be implemented easily and inexpensively for anyone:   1-Create Competition between Sales Reps: Have a scheduled email […]

Credit Limit Handling in VISCO

Credit Limit Handling in VISCO

One of the questions that I receive most often is what options are available to help manage customer credit limits in VISCO.  This is one of the more flexible areas of the system with lots of options available:   Integration with QuickBooks-For the credit limits to have any use, we need to know the open balance […]

VISCO User Conference 2013-email alerts and report

email

Tim gives examples of how email can be utilized to get critical information to management and sales.  The enhanced integration with e-mail allows users to email documents out out the system, schedule report to be run and emailed at specified times, and send email alert triggers based on certain criteria.  Examples include:   Inventory Report […]

VISCO User Conference 2013-Customer Access Portal

Shopping

Conference attendees learn how they can have customers log into VISCO via a web portal to pull up open order status, order history and easy access to documents and images related to their order.  

VISCO User Conference 2013-Sales Tools/Tips part 2 of 3

Meeting

From day one of the User Conference, Tim goes through the most common reports utilized by sales people including:   Product Overview Customer Overview Alerts Product Position Order History Release Explorer Venture Explorer

Shirley’s Blog – What Does a VISCO Customer Look Like?

port

 It is a Small Importer who receives one to ten containers per month.  They buy VISCO and pay a rather small monthly fee for Web Hosting and an annual Maintenance & Support fee to use the software.  They tend to model their business to the constraints and identifiers used in the software.  They integrate their […]